FAQ

General FAQ

You can request a residential cleaning or commercial cleaning service estimate here or call us at 773 407 9833.

No all estimates and walk – throughs are complete free of charge.

We accept the following payments Visa, MasterCard, Zelle Venmo.

We understand that life happens and sometimes you may need to cancel or reschedule a cleaning appointment. If you need to reschedule or cancel an appointment we ask that you notify us 24 hours prior to the scheduled appointment otherwise a $40 cancellation fee maybe asset to if no notice is given or lockouts. We ask that if any of our clients are sick the day you are scheduled for cleaning to notify the office to reschedule. Please do not have us clean if you or your family is sick. Remember you are home because you are contagious.

Yes we confirm the day of your appointment prior to coming by.

Yes In the case of an emergency, We have you and your business covered in terms of any unwelcome incidentals. All of our highly skilled team members are fully trained, and use caution on any job we undertake. Additionally, all members of our team are background checked and screened routinely.

Yes we understand that it is important to have someone you know and trust cleaning your home or business. That is why you will always have the same cleaner and if they are unable to make it due to illness or another unpreventable reason will notify you before replacing them.

Commercial cleaning FQA

Its not necessary. We can Clean before during or after business. We tailor our cleaning schedule and services to meet your businesses needs.

Yes we have a professionally  trained staff that is highly capable of cleaning multiple buildings at one time.

As frequent as you would like. We tailor our cleaning services for your business needs.

Yes please call our office if you need a cleaning service right away.

Every staff member will be wearing uniforms.

Residential cleaning FAQ

No, as long as you have a way to let us in there is no reason for you to have to be home. But if it makes you feel more comfortable we welcome you to stay. Please rest assure that all of our house cleaning employees are trustworthy as they go through a extensive background check.

We always come prepared for any mess there is no need to worry about supplies. But if there is a specific cleaner you would prefer please leave it out for our cleaners and they will gladly use it instead.

We don’t mind pets most clients will lock them in a room or cage as long as their not aggressive there is no need to do that unless you would like to.

We ask that if you have a few moments pick up some of the things around your home and declutter the visible spaces to get the best results. Including picking up toys and clothes of the floor stacking paperwork or mail. We charge per hour so if we spend to long picking up it will take longer to clean your home and in result cost you more.

EXPECT THE BEST, FROM THE BEST

WE OFFER THE BEST VALUE IN CHICAGO FOR HOME & COMMERCIAL CLEANING

INSURED AND BONDED

All of our team members are fully insured and bonded, giving you peace of mind in the unlikely event of any accidents or incidents. We also take the hiring process very seriously, by having our employees background checked and professionally trained to the highest standards. With Living Water Cleaning Services, you can feel confident that you're working with a reliable team of cleaning professionals.

EXCELLENT CUSTOMER SERVICE

Our customers are our number one priority, and we strive to exceed their expectations every step of the way. From the moment you contact us, we make it our mission to provide you with the highest level of service possible. You can expect friendly, professional, and attentive customer service every step of the way.

SATISFACTION GUARANTEED

We stand behind the quality of our work and work hard to meet or even exceed your expectations with our commercial cleaning services. If for any reason you're not completely satisfied with the results, we'll be happy to come back and reclean the area for free. We always make sure you're happy with the final outcome.

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